Home of 12 volt products have been designed for long life and high performance. If however a problem does arise, our customer service team has a wide range of authorised service agents that are highly qualified and they will be ready to assist you. For any service or spare part requirements please contact our offices on Home of 12 Volt Northern Phone: 08 8262 6890 email: pooraka@homeof12volt.com.au Home of 12 Volt Mount Barker Phone: 08 8391 3121 email: home12volt@bigpond.com Alternatively for any warranty requirements you can arrange for your system to come directly to offices for repair. Note: Please note we must adhere to the manufacturer's warranty on all products.